Privacy Policy

This Privacy Policy describes how ChatNow AI ("we", "us", or "our") collects, uses, and discloses your information when you use our applications and services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you register for the Service, we may collect personally identifiable information including:

• Email address
• City location
• Gender
• Name

If you log in using your Facebook account, we may collect additional information you make available to us through Facebook Connect, such as your first and last names, email address, profile picture, friend lists, and birthdays.

Contact Information

With your consent, we may access your device's address book to help you connect with contacts who also use the Service. We collect names, phone numbers, email addresses, and Facebook IDs (but not notes or other personal information).

User Content

When you use the Service, you may share text messages, photos, screenshots, videos, and other communications. This content is stored on our servers. Please note that once shared, you may not be able to control how this information is used by others.

Usage Data

We collect non-personally identifiable information about your use of the Service, including:

• Matches and match durations
• Geographic usage patterns
• Device and connection information
• IP address
• Device capabilities and bandwidth
• Page view statistics
• Network type and traffic data

Payment Information

For commerce transactions, you'll provide payment details (credit card number, expiration date, CVV, billing address). This information is transmitted securely to third-party payment processors. We do not store your payment information but may retain transaction details like merchant name, date, time, amount, and related behavioral information.

Error Reports

If the Service crashes, we collect error reports containing device type/version, device identifier, error timestamp, feature being used, and application state. These reports rarely contain personally identifiable information and are used solely to improve service stability.

Facial Data

Your facial data is automatically purged one month after creation. All personal information is stored on your device. To erase this data, simply delete the app.

How We Use Your Information

We use your information to:

• Verify your identity
• Connect you with other users
• Share your profile with other users
• Enable premium features
• Show communication partners' names
• Send administrative notices
• Provide requested content based on your preferences
• Inform you about new products/services (you can opt-out)
• Improve our Service through internal operations and research
• Comply with legal obligations
• Protect our rights and property
• Facilitate corporate transactions (mergers, acquisitions, etc.)

Sharing of Your Information

With Affiliates

We may share your information with companies in our corporate group to help provide, understand, and improve our Service and their own services.

With Service Providers

We work with third-party organizations to provide the Service. They receive only the information necessary to perform their functions under confidentiality agreements.

Aggregate/Anonymous Information

We may share aggregated or anonymized data with third parties (advertisers, investors) that cannot identify you personally.

User Content Sharing

Information you voluntarily post becomes publicly available. Once shared, others may re-share this content. Even if you delete content, copies may remain in cached pages or in others' saved files.

Your User Profile

Your profile information is shared with your contacts and is discoverable by other users (including proximity-based listings) unless you opt-out. You can block specific users from discovering your profile at any time. If you register via Facebook, we may pre-populate your profile with your Facebook name and profile picture.

Data Access and Removal

You can control what information you share through your device settings or by removing the app. If you request account deletion, we'll use commercially reasonable efforts to remove your data from our servers.

Important: Any information you share with others (messages, photos, etc.) may remain accessible to them even after you delete it from your account.

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Request erasure of your data
• Restrict processing of your data
• Data portability
• Withdraw consent
• Object to processing

To exercise these rights, contact us at fengtao56@sina.com. We'll respond within one month (or up to three months for complex requests).

Security

We implement appropriate technical and organizational measures to protect your information, including password protection, access logs, and system monitoring. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Age Restrictions

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will promptly delete the information.

Changes to This Policy

We may update this Privacy Policy periodically. The revised policy will be posted on our website with an updated effective date. Your continued use of the Service after changes constitutes acceptance of the new policy.